H.R. 5345
Improving Social Security’s Service to Victims of Identity Theft Act
Sponsor: David Kustoff
1 cosponsor
Official summary
Written by the Congressional Research Service.
Improving Social Security's Service to Victims of Identity Theft Act
This act requires the Social Security Administration to provide a single point of contact for any individual whose Social Security number has been misused or whose Social Security card has been lost in transport. The point of contact must track cases to completion and coordinate with other units to resolve issues as quickly as possible.
The point of contact must consist of a team or subset of specially trained employees. Staffing may change provided there are procedures in place to ensure continuity of records and notify affected individuals when appropriate.
Text of the bill
Where this section came from
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Sep 15, 2025 · Introduced in House Referred to House Committee on Ways and Means, Sep 15
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Oct 31, 2025 · Reported in House Marked up by House Committee on Ways and Means, Sep 17 Reported by House Committee on Ways and Means, Oct 31 Committee members' individual votes aren't in our records.
… 3 unchanged passages …
(a) In general. The Commissioner of Social Security shall establish and implement procedures to ensure that any individual whose social security account number has been misused (such as to fraudulently obtain benefits under title II, VIII, or XVI of this Act, or in a manner that affects an individual’s records at the Social Security Administration, or in a manner that prompts the individual to request a new social security account number) or whose Social Security card has been lost in the course of transmission to the individual has a single point of contact at the Social Security Administration throughout the resolution of the individual’s case. The single point of contact shall track the individual’s case to completion and coordinate with other units to resolve issues as quickly as possible.
… 9 unchanged passages …
What is a markup?
A markup is a committee meeting where members go through a bill and vote on changes before sending it to the full chamber.
(a) In general. Title VII of the Social Security Act (42 U.S.C. 901 et seq.) is amended by adding at the end the following:
714. Single point of contact for identity theft victims
(a) In general. The Commissioner of Social Security shall establish and implement procedures to ensure that any individual whose social security account number has been misused (such as to fraudulently obtain benefits under title II, VIII, or XVI of this Act, or in a manner that affects an individual’s records at the Social Security Administration, or in a manner that prompts the individual to request a new social security account number) or whose Social Security card has been lost in the course of transmission to the individual has a single point of contact at the Social Security Administration throughout the resolution of the individual’s case. The single point of contact shall track the individual’s case to completion and coordinate with other units to resolve issues as quickly as possible.
(b) Single point of contact
(1) In general. For purposes of subsection (a), the single point of contact shall consist of a team or subset of specially trained employees who—
(A) have the ability to coordinate with other units to resolve the issues involved in the individual's case, and
(B) shall be accountable for the case until its resolution.
(2) Team or subset. The employees included within the team or subset described in paragraph (1) may change as required to meet the needs of the Social Security Administration, provided that procedures have been established to—
(A) ensure continuity of records and case history, and
(B) notify the individual when appropriate.
(b) Effective date. The amendment made by subsection (a) shall take effect 180 days after the date of enactment of this Act.