H.R. 10295

9-8-8 Call Center Improvement Act

Sponsor: Lori Trahan

7 cosponsors

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Introduced Sep 3
Committee Now
House of Representatives —
Senate —
Law —

Introduced Sep 3
Committee Now
House of Representatives —
Senate —
Law —

Referred to the House Committee on Energy and Commerce. (Sep 3)

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Text of the bill

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Sec. 1. Short title

This Act may be cited as the 9-8-8 Call Center Improvement Act.

Sec. 2. Regional and local lifeline call center program

Part B of title V of the Public Health Service Act (42 U.S.C. 290bb et seq.) is amended by inserting after section 520E–4 (42 U.S.C. 290bb-36d) the following:

Text this section adds to the law

520E–5. Regional and local lifeline call center program

(a) In general. The Secretary shall award grants to new or existing crisis call centers serving regional or local areas to—

(1) purchase or upgrade call center technology;

(2) provide for training of call center staff;

(3) improve call center operations; and

(4) provide for hiring of call center staff.

(b) Authorization of appropriations. There is authorized to be appropriated to carry out this section $441,000,000 for fiscal year 2027, to remain available until expended.